"I want my people to be better. All of my people. I want to start with those who have the responsibility for coaching and developing other employees." Despite those words being delivered by a manager with a somewhat strident voice, the sentiment was refreshing to hear. My role was to start the leadership development session by discussing 'ways to become a better coach.' Jeez, no pressure then!

Do a quick job search and you will see this manager wasn't alone; "The ability to coach and develop others" is a fundamental skill required in managers. The sad truth is that - for the most part - managers and aspiring managers aren't taught how to coach. As people excel in their roles they are loaded up with more responsibilities and inevitably, management of others. Initially people excel at their jobs because they show strong understanding and capability within their specific area of expertise. It is the performance in their specialized function that catapults them up the chain of command. However, when they are awarded the title 'manager' or ‘director’ and given the task of overseeing others, the skills needed to excel in this area haven't been developed.

Last week in Canada many diary radio markets got their first ratings release in a year. This long-anticipated release included new methodology, which added an extra level of uncertainty. For some stations the champagne corks were popping but many programmers were left ...

Today, standing still feels like the new losing. Our world is so fast paced and competition so fierce, that if you aren't constantly moving forward you aren't perceived as making any progress or worse you’re not seen as being successful. Whether you agree with this ...

There is a belief that the best art lives up to two principles. First it has an element of the creator embedded in it, there is something that comes from within the artist captured in the final piece. What they create is shaped through how they see and experience the ...

“Winning is not everything; it is the only thing!" Those were the words spoken by Vince Lombardi, the former head coach of the Green Bay Packers, who led the team to five NFL championships in seven years, in addition to winning the first two Super Bowls. It's fair to ...

Great talent is the engine that propels our business forward. They help our brands establish a meaningful place in the minds and hearts of our consumers. They differentiate us. But, the high performers who create the most engaging content or conceive the most innovative ...

Being on a multi-player show is tough. It's especially difficult when you're just starting out. You're often paired up with someone you barely know -- sometimes a team of complete strangers! You're asked to share interesting and personal stories and observations from your ...

Great talent makes your brand stronger as they provide a unique point of difference. The best get you noticed and talked about. They create desire and excitement. Through their content they motivate audiences to find them -- and then keep coming back. Great talent is ...

I was once told an unconventional story about how two businesses settled a legal dispute. I share it often with personalities as I think it shines a light on the secret to creating remarkable content; content that captures the audiences’ attention and raises the ...

#1. Your level of authenticity determines whether you are engaging or not. If you want to form an emotional bond with your audience they need to feel some affinity toward you. In order for someone to like you they first have to get to know you. That means you have to be ...